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UPDATE MARCH/APRIL 2020

WE RECOMMEND CUSTOMERS SELECTING THE 2-3 DAY DELIVERY SERVICE TO AVOID POTENTIAL DISAPPOINTMENT.

ALL UK COURIERS ARE REPORTING SLIGHT DELAYS DUE TO STAFF SHORTAGES AND CHANGES IN DELIVERY PROCEDURES AS A RESULT OF COVID-19.

UK DELIVERY

Next Working Day - YODEL £12.95 (ONLY available for UK Mainland Customers)

Orders placed over the weekend are processed on Monday for delivery on Tuesday.

This service includes an email notification the day before your order is out for delivery but does not offer a delivery time slot.

You will further receive an email including your tracking number and a link to the Yodel website.

2-3 Day - YODEL £6.95 

This service includes an email notification the day before your order is out for delivery but does not offer a delivery time slot.

You will further receive an email including your tracking number and a link to the Yodel website.

Courier ZONE 2 and 3 Post Codes such as Northern Ireland and Highlands and Islands are charged at £7.95 for a 2-3 day service.

2-5 Day - ROYAL MAIL £2.99  (ONLY available for items weighing less than 1KG and of value of less than £20)

This service is only available if the total weight and dimensions of the order are compatible with the Royal Mail packet service.

This service does not include parcel tracking.

Euro Zone and Channel Islands

Courier Delivery - DPD INTERNATIONAL - PRICES VARY

The price and timeframe of the delivery will vary depending on the delivery destination.  This information will be displayed to you at checkout.

This service includes a free text message notifying the one hour delivery time slot the next working day, with the option to change your allocated time if not suitable.

Live tracking of your order is available with this service.

Delivery Issues

Safetots experience exceptional delivery performance with our chosen courier partners.  However, if for any reason your parcel does not arrive within the expected time, or in the expected condition,

please call our customer service team on 01438 728 888 or email us at info@safetots.co.uk.  We will investigate the issue for you immediately and seek to find a satisfactory solution in the shortest time possible.