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DELIVERY UPDATE MAY 2020

Safetots recommend all customers to select the 2/3 day courier method to avoid potential disappointment.

All UK couriers are reporting slight delays due to staff shortages and changes in delivery procedures as a result of COVID-19

PLEASE ALSO NOTE ORDERS PLACED BETWEEN 5.30PM ON FRIDAY AND 5.30PM ON MONDAY ARE DISPATCHED ON MONDAY

 

** NEXT DAY DELIVERY **THE CUT OFF IS 5:30PM. IF YOUR ORDER IS PLACED AFTER 5:30PM WEEK DAYS, YOUR ORDER WILL BE DISPATCHED THE FOLLOWING DAY.


UK DELIVERY

Next Working Day - YODEL  £12.95 Monday - Friday (ORDERS PLACED BEFORE 5:30pm - ONLY available for UK Mainland Customers. Please note that YODEL couriers do classify some Scottish Mainland post codes as UK Highlands and Islands)

Tracking of your order is available with this service.

BEFORE 5.30PM MONDAY - DELIVERY TUESDAY

BEFORE 5.30PM TUESDAY - DELIVERY WEDNESDAY

BEFORE 5.30PM WEDNESDAY - DELIVERY THURSDAY

BEFORE 5.30PM THURSDAY - DELIVERY FRIDAY

BEFORE 5.30PM FRIDAY - DELIVERY MONDAY

5.30PM FRIDAY - 5.30PM MONDAY - DELIVERY TUESDAY

(ALL BANK HOLIDAYS ARE CONSIDERED NON DELIVERY DAYS)


2 - 3 Day - YODEL (UK MAINLAND) £6.95 Monday - Friday 

This service includes an email notification the day before your order is out for delivery but does not offer a delivery time slot.

You will further receive an email including your tracking number and a link to the Yodel website.

 

2 - 3 Day - YODEL (UK ZONE 2 and 3) £8.95 Monday - Friday 

Yodel couriers do also classify some Scottish Mainland post codes as UK Zones 2 and 3

This service includes an email notification the day before your order is out for delivery but does not offer a delivery time slot.

You will further receive an email including your tracking number and a link to the Yodel website.


2 - 5 Day - ROYAL MAIL £2.99 (ONLY available for items weighing less than 1KG and of value of less than £20)

This service is only available if the total weight and dimensions of the order are compatible with the Royal Mail packet service.

This service does not include parcel tracking.


Euro Zone and Channel Islands

Courier Delivery - DPD INTERNATIONAL - PRICES VARY

The price and timeframe of the delivery will vary depending on the delivery destination. This information will be displayed to you at checkout.

This service includes a free text message notifying the one hour delivery time slot the next working day, with the option to change your allocated time if not suitable.

Live tracking of your order is available with this service.


Delivery Issues

Safetots experience exceptional delivery performance with our chosen courier partners. However, if for any reason your parcel does not arrive within the expected time, or in the expected condition, please call our customer service team on 01438 728 888 or email us at info@safetots.co.uk. We will investigate the issue for you immediately and seek to find a satisfactory solution in the shortest time possible.